In these uncertain times, we appreciate that everyone is a little apprehensive and anxious. We wanted to communicate to you everything we are doing at The Swan to ensure that our customers and staff are kept safe. We are aiming to create an environment that is safe, but also comfortable and friendly.
For FAQs please scroll down.
We are adhering to the 1m+ rule. Our tables and furniture have been spaced to allow for this. Please respect this rule and help us to keep you safe.
We will not accept table booking for more than 6 unless you all live together
We are operating a clearly marked one-way system, with a separate entrance and exit to avoid any bottle necks. Please do follow this.
You must wear a facemask when you are not seated.
All menus are “single-use” and are thrown away into our recycling bin after every guest to guarantee 100% safety
Please do not order at the bar. A member of the team will be over to take your order.
As you know we have to be closed by 10pm with all customers having to have left by this time. Please do help by settling your bill promptly. Last table bookings are 8.30pm.
We ask every single person who enters the pub to sanitise their hands each time they enter. We sanitise tables, chairs & credit card machines after every group departs. In addition, all surfaces that are regularly touched by guests are cleaned continually.
Every guest must supply contact details. Either via the NHS track and trace QR code positioned in the bar (you have to have the NHS app to use this) or our own QR code.
We will not accept cash. Please use cards or contactless payments.
Enhanced cleaning throughout
As well as our normal fastidious standards we are disinfecting all touch surfaces and you will notice our staff busying away with this throughout the day.
All our staff will maintain even higher than normal hygiene standards, in particular, constant hand washing and sanitising.
Yes you can come to the pub for a drink but we are not doing bar service – only drinks served at tables.
Yes you can book a table just for drinks but where people are eating we will need to prioritise tables for them.
We will not accept table bookings for more than 6 unless you all live together.
New rules dictate we have to close our premises by 10pm. We have therefore brought our new food serving times into effect as of 24th September.
Monday to Thursday 12-3pm 5pm-10pm- please note- last table bookings are 8.30pm.
Friday, Saturday & Sunday 12pm to 10pm – please note last table bookings are 8.30pm.
We serve our full bar menu all day everyday additionally.
Yes the Government has asked that all employees and all clients leave their contact details so that if there has been any contact with someone with Covid they can trace those people. You will be asked at the door for your names, emails and contact telephone numbers.
Yes you can pre-order either by email or by phone.
Yes numbers will be limited and controlled so that we adhere to Government guidelines.
No. Guests will be served tea or coffee, a choice of fresh juice and 2 slices of sourdough toast, butter and jam. A full a la Carte breakfast menu will also be offered.